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How 7c77778 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYou can request your data anytimeBangladesh-region aware policy
7c77778 How 7c77778 Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about this policy, want to see the data we hold on your account, or need to flag a concern about how your bKash, Nagad or Rocket payment data was handled, our support team is the right place to start. Send a clear description of your request along with your registered account details so we can locate your record and respond accurately.

Email Support Send your data request or privacy question to our support email. Include your account username and the nature of your request so we can route it correctly.
Live Chat Open the live chat window from your account dashboard. Our team can confirm receipt of a privacy request and tell you what to expect next.
Account Help Centre Log in and visit the Help section for self-service options including data access requests, account detail corrections and wallet verification queries.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account and payment data safe. Encryption is applied to data in transit and at rest, and our session management logs out inactive accounts automatically. Cookies on 7c77778 serve three purposes: keeping you logged in, remembering your lobby preferences, and helping us understand which sections you use most — no third-party advertising cookies are set without your consent. Here is what that looks like in practice across the areas that matter most to your account.

Cookie Controls

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to deposit via bKash, Nagad or Rocket.

Account Security

Login attempts trigger OTP verification to your registered mobile number. Unusual access from a new device prompts an additional confirmation step before your account wallet opens.

Data Retention

We keep transaction records for the period required under rules applicable to your eligible region. Account data you have not verified is cleared on a shorter schedule.

Requesting Changes

To correct, export or request deletion of your data, contact support with your account details. We aim to acknowledge requests promptly and confirm the outcome in writing.

Frequently Asked Questions About This Policy

These are the questions we hear most often about how we handle account and payment data. If your question is not covered here, reach out through live chat or email with your account details.

No. We only record the transaction reference number returned by bKash or Nagad after a completed transfer. Your mobile banking PIN is never transmitted to or stored on our systems.

Only authorised staff with a specific operational need — such as verifying a Rocket withdrawal or resolving an account dispute — can access your personal record. Access is logged and reviewed.

Yes. Send a deletion request to our support team with your account username. We will process it subject to any retention obligations that apply under local law in your eligible region.

We use cookies to maintain your login session and remember lobby preferences. You can disable non-essential cookies in your browser settings without losing access to deposits or withdrawals.

We share data only where it is needed to complete a transaction, meet a legal obligation in your eligible region, or protect account security. We do not sell personal data.

Log in and go to Account Settings to edit contact details. For identity document updates, contact support via live chat — a verification step is required before changes take effect.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.